- privacy policy
The Pet Concierge – Privacy Policy
This Privacy Policy explains how The Pet Concierge collects, uses and protects your personal information when you use our services, website or contact us directly.
1. Who We Are
The Pet Concierge is a boutique dog care business based in Stockton Heath, Warrington, providing one-to-one dog walking, home visits, overnight care, dog exercise sessions and pet transport services.
2. Information We Collect
We may collect personal information including your name, address, email address, phone number, pet information, emergency contact details, veterinary details and booking history.
3. How We Use Your Information
Your information is used to provide pet care services, manage bookings, communicate with you, ensure the safety and wellbeing of your pet, process payments and improve our services.
4. Sharing Your Information
We do not sell or share your personal information with third parties unless required by law or necessary to provide services requested by you.
5. Storage & Security
We take appropriate measures to protect your information and store it securely. Access is limited only to authorised individuals involved in delivering our services.
7. Photos & Social Media
We will never share photographs of your pet publicly without your permission. Any images used for social media or marketing will only be shared with consent.
8. Your Rights
You may request access to your personal information, ask for corrections or request deletion of your data where applicable under UK data protection laws.
9. Cookies & Website Data
Our website may use cookies or analytics tools to improve website performance and understand visitor behaviour.
9. Cookies & Website Data
Our website may use cookies or analytics tools to improve website performance and understand visitor behaviour.
10. Contact Information
If you have any questions regarding this Privacy Policy or your data, please contact:
The Pet Concierge
- james@thepetconcierge.co.uk
- 07519 754774
This policy may be updated periodically to reflect changes in services or legal requirements.
Become a 5-star family
Join Our Happy Pet Family
Book your free Meet & Greet — see why families across Warrington keep coming back.
Explore
- +44 7519 754 774
- james@thepetconcierge.co.uk
- Warrington & surrounding areas
Fully Insured · DBS Checked · Pet First Aid Certified